The Elm Foundation is pleased to announce its recent attainment of the Helplines Standard Certification, a significant milestone in our ongoing dedication to delivering exceptional support services.
The Helplines Standard is a nationally recognised quality benchmark that defines and certifies best practices within helpline work. The Elm Foundation’s achievement of this certification reflects our commitment to providing high-quality support to those in need.
Throughout the assessment process, an external evaluation team closely observed The Elm Foundation’s operations. The resulting feedback in the assessment report was overwhelmingly positive, highlighting the organisation’s strong commitment to delivering an effective and top-quality service.
The Helplines Standard Certification represents an important benchmark for The Elm Foundation, reinforcing our commitment to delivering outstanding support and assistance. It underscores our dedication to upholding the highest service standards, ensuring that individuals seeking help receive the best care possible.